Terms and Condition
1. Introduction
Welcome to Primemeth Solution. These Terms and Conditions govern your use of our website and services. By accessing this website or booking our services, you agree to be bound by these terms.
2. Services Provided
We provide professional property decontamination services, including methamphetamine residue cleaning, sanitisation, and related remediation services.
All services are subject to:
- Site inspection (where required)
- Agreement on the scope of work
- Availability of staff and equipment
3. Quotes and Pricing
- All quotes are based on the information provided by the client.
- Final pricing may change after an on-site inspection.
- Additional charges may apply if contamination is more severe than initially indicated.
4. Bookings and Payments
- Bookings must be confirmed in advance.
- A deposit may be required before commencing work.
- Full payment is due upon completion unless otherwise agreed in writing.
- Late payments may result in additional charges.
5. Client Responsibilities
The client agrees to:
- Provide accurate and complete information about the property.
- Ensure safe and timely access to the premises.
- Remove personal belongings, valuables, and sensitive items before service.
- Inform us of any hazards or structural issues.
6. Health and Safety
Due to the hazardous nature of meth contamination:
- Clients and occupants must not enter restricted areas during treatment.
- Our team reserves the right to suspend work if unsafe conditions are present.
- All services are carried out following safety protocols and industry practices.
7. Results and Limitations
While we use industry-approved methods and best practices:
- Results depend on contamination severity, materials, and environmental factors.
- Complete decontamination cannot be guaranteed in extreme cases.
- Additional treatments may be required.
8. Testing and Certification
- Post-cleaning testing (if offered) may be conducted by third-party professionals.
- Any certification provided is based on results at the time of testing.
- We are not responsible for re-contamination after service completion.
9. Liability Limitation
To the fullest extent permitted by law:
- We are not liable for pre-existing damage or structural issues.
- We are not responsible for items left on-site during service.
- Our liability is limited to the total amount paid for the service.
10. Cancellations and Refunds
- Cancellations must be made at least 24–48 hours in advance.
- Deposits may be non-refundable depending on preparation and scheduling.
- Refunds are not provided once services have been completed.
11. Confidentiality
We understand the sensitive nature of meth contamination cases. All client and property information will be handled with strict confidentiality.
12. Website Use
All content on this website is for informational purposes only and may not be copied, reproduced, or distributed without permission.
13. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of the website or services indicates acceptance of the updated terms.